British Airways has suspended all direct flights from the UK to Bangkok until October 2022.
Reports of the cancellations first surfaced on social media earlier this week.
Travel site, The Points Guy, then received confirmation from BA that the flights have been canceled.
A spokesperson for BA said: “We apologise to customers whose travel plans are disrupted. Where a customer’s flight is cancelled, we always contact them to offer options including a full refund. Customers who are unable to travel, or choose not to, can also continue to change their flights or request a voucher for future use as part of our Book with Confidence policy, which has been available since the beginning of the pandemic.”
Passengers have also posted on the FlyerTalk forum to say they had received confirmation from British Airways that their flights to Bangkok had been canceled.
As an alternative, passengers had been offered flights to Doha with Qatar with a connecting flight to Bangkok.
One passenger wrote: So I’m on the phone to BA now. We were booked on Avios outbound Mar 23 and return Apr 5, both cancelled of course. The slightly unhelpful Gold line agent lady says we can get you out on Qatar but the alternative carrier policy is only to Mar 31 so we can’t bring you back! I’m now talking with a supervisor who’s checking with the global team. Any advice appreciated…”
The news comes as British Airways announced earlier this month that it was scrapping more than 2,000 flights from its schedule between now and March next year.
The cancellation of flights was due to reduced demand for air travel during the ongoing pandemic.
Aviation website Simply Flying reported that data from Cirium revealed that BA had cut 2,144 flights from its winter schedule.
Flights have been canceled on domestic, short haul and long haul routes.
Passengers affected by the cancellations are advised to check the status of their bookings via the BA website. Passengers who were due to travel before 31 August 2022 can apply for a voucher that is valid until 30 September 2023.
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